Reports

Secure your personal access to read the Longhaus Pulse Australian IaaS Cloud Providers 2012 report on-line. Print copy for Longhaus RAS customers only.

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Secure enterprise access rights to read and distribute the Longhaus Pulse Australian IaaS Cloud Providers 2012 report on-line within your organization. It includes all written referencing for use in internal or external reporting and media releases. Under certain circumstances where the user cannot guarantee access control, reproduction rights may exclude graphic reproduction. Print copy for Longhaus RAS customers only.

Do you have an access code? Read the report online

For a demo of the on-line reading experience, please navigate to this link and enter the access code 123

Commodity does not automatically equate to low value. Think electricity, think water, think high-speed networks – and now think DBA services. With data representing the true life-blood of enterprises today, organisations must shake off the decade-old lethargy and begin a focused review of the enterprise database environment in 2012.

Enterprises need to prepare for a workforce skilled in building mash-­‐ups in web 2.0 platforms. Digital fluency of workers will drive the self-­‐customisation of individual user experience. Service providers of customised software will need to carefully consider the threats and opportunities of the new API economy. The API economy presents enterprises with opportunities to turn business processes into income producing assets in new global and dispersed markets.

Thanks to vast improvements in enterprise mobile security, more business problems will be solved in short time by adopting agile mobile application development, thereby abandoning slower and more costly traditional methods.

Cloud service providers need to assist with the development of long term strategies and roadmaps. The predictions of mass cloud adoption in just a few short years failed to understand that enterprise legacy ICT will take many years to transform.

By the end of the third quarter of 2011 the Longhaus Australian Tech Index had seen a dip of 2.2% (or 3.6 points) to finish at 155.9. This is the first drop in the index since the same quarter period in 2010 and marks the first significant decline since the global financial crisis back in Q2 2009. However, the latest CIO Confidence Poll revealed that in Q4 2011, Australia’s ICT decision makers are still holding a positive outlook over the coming quarter...

The majority of Australian organisations are using multiple BI and analytical solutions. CIOs should undertake an immediate audit to 1) understand what solutions are in use, 2) ensure that the implementation of these solutions is meeting the functional requirements of the users, and 3) to inform a clear data architecture and information strategy.

Enterprises need to carefully evaluate whether the full service cloud model or a selective cloud based workload model is the right strategy. Enterprises that adopt full service cloud offerings will aim to shift the ICT focus from infrastructure thereby helping CIOs who face increased responsibility for delivery of innovation and improved access to information.

Australian SMBs have significantly lower level of internal ICT specialists and contractors supporting their technology compared to larger business. This is significantly increasing their risk exposure which is leading to technology failures including hardware, software and data outages and corruption.

Many enterprises are yet to mobilise IPv6 adoption plans which may be increasing their risk profiles. The time to start transition has arrived and there are numerous vendors, services provider, and government frameworks available to assist the CIO develop, execute and support transition strategies from IPv4 to IPv6.

Australia’s Business Intelligence & Analytics Market 2011-12 [Enterprise License]

Traditional CRM strategies that silo information will most likely fail. Competitive advantage can come to those enterprises pushing out relevant information to consumers where they are. CIOs can deliver business value by exploiting the mobility trend through Street Commerce. While enterprises may not be ready for disruptive technology such as IDDS it will be the consumer market that will drive demand for it and CIOs avoiding this trend today will do so at their own peril.

ICT salaries have not increased in unison across the board, senior and experienced ICT people, particularly Analysts and Project Managers are at a premium in many markets and demand has pushed up salaries for a selected few. Competition for these roles will particularly impact projects. On current figures the ICT labour market is likely to remain at existing levels or increase slightly in late 2011 and early 2012 however an important indicator will come in mid-2012.

With ICT project failures a significant risk to the achievement of enterprise objectives, competitive advantage can come to those enterprises that shift the responsibility for scoping and managing projects from ICT to the business. This may require specialist services from external providers of program and project management services but should not mean The ICT organization is not giving priority to overall project delivery increases. Establishing a framework for receiving board direction on IT-­‐related risk is also key.

CIOs are the best custodians of the enterprise IM strategy which must now include social media (SM). Therefore, CIOs must ‘own the problem’ of SM and seek to integrate this increasingly important information resource into existing intelligence and data platforms

Business needs for MIDs are extending to synchronous mobility, such as VoIP, video and messaging. MIDs will empower CIOs to deliver efficient and improved communications, collaboration and cost optimisation. CIOs should expect With communication cost reduction a key target proliferation to exceed expectations and urgent preparation is needed for the next generation of connected workers.

The ongoing CBA business transformation is relying on cloud computing to enable strategy and change the ICT delivery model. This strategy demonstrates the ambitions of many enterprises to shift away from spending half of ICT budgets on maintaining lights-on infrastructure, and move to invest in the creation of high value, highly responsive customer services.

The collective cloud market is still immature despite break-away capability being delivered by a handful of providers. The trusted cloud broker model will be a true litmus of ultimate provider capability. It will combine appropriate choice of platform with service management and assurance and bridge the maturity divide.

Whilst enterprises face new opportunities to exploit maximum business value from mobility, equally opportunistic elements are at work to exploit the vulnerabilities. Cloud data synchronisation will ensure that enterprise data is replicated and dispersed; data leakage prevention measures are critical. Australian enterprises are not well prepared to stop the flow.

The title of Data Scientist will be inappropriately applied to generalist information workers that will rely on COTS functionality to deliver analytical insights. Enterprises unprepared to invest in continuing professional development of key business intelligence or data management staff will fail to reap competitive benefit from the Data Scientist role.

Data eco-­‐systems within enterprises are becoming disrupted with the modern trends of mobility, social and cloud. The extent of this disruption elevates the critically of having a comprehensive strategy for information and data management. CIOs need to shift their focus from infrastructure to information.

The proliferation of MIDs will increase both future demand and current contention for network connectivity and bandwidth. Enterprises cannot afford to under-­‐invest in network management, monitoring and optimisation and must be prepared to identify corporate risks associated with imbalanced requests for cost optimisation and service enhancements.

As consumers become increasingly connected, expectations and demands for mobile optimised solutions will only continue. CIOs who ignore the mCommerce trend and rely on existing legacy eCommerce capability will do so at their own peril. CIOs should consider platform strategies for integrated CCM and mobility PaaS.